But there are large differences on Amazon vs. Surely it is time that where a Seller has identified this kind of rogue Buyer they have the ability to block that Buyer on Amazon as we can in other places. Maybe you will honor us again here with your advocacy of consumer banning and now shame the consumers who choose to return merchandise. It will make people to reduce their shopping at Amazon. I love to shop on Amazon because here in Las Vegas, it's difficult for me to get to a store that offers the items I need. I have been a customer since the beginning and have written numerous reviews to help other customers.
You are undeserving of the right to any benefits of Amazon or anything else for that matter. I have a friend who refuses to pay for return shipping so always makes up excuses so that Amazon will pay for the return. When I asked the representative just now If there was any way to ensure I was contacted back within 7 days I've had no indication so far Amazon is capable of following up on these things he said no, sorry. This wasn't a cheap order, I am a prime member, and I've never had anything returned on this account. Most of them have been damaged due to shipping. Unfortunately, if you do not want to get banned do not return any damn thing! The person who deals with our customer service came to me with this as they are unsure what to do: A customer has ordered from us 7 times since the beginning of September. However, I deeply regret to inform you that once the two hours has expired we cannot revoke the refund.
It could be that the delivery required signature since it was over the limit but unsure without knowing the courier. Hi Brian, thanks for sharing. There's also the risk factor of getting a traffic ticket, lol, which would be more than twice the membership fee. B Not handling your customer responses well enough to defuse non receipt claims- Ie you are coming across as a push over. I will never use this service again as soon as I find a way to get the money put into this fraudulent joke of a service. Buyer Beware attitude toward any and all companies is the only way to be cautious these days it seems.
While we can all understand the importance of protecting buyers, reminds Amazon that its Marketplace sellers are its customers too. This is horrible customer service. They need start telling people that they have no idea when any item they sell will reach you. It had a transparent tape on one side. Everyone wants the latest Apple product, so there is heightened sensitivity on the market side. Fewer frivolous returns will mean cheaper prices for everyone.
The idea of an Abusive Buyer is truly ridiculous. Sellers can refuse to issue refunds in street fairs or black market economies. You are saying if an amateur or uninformed person is underpricing I should match prices and lose money? I can definitely see this being abused by certain customers as long as they give warnings prior. Though we do not disclose what we look at, we have many metrics we look at when determining if a buyer is committing fraud. Brian, thank you for sharing your experience but I agree with Amazon and with you. We understand that you may not agree with the decision in this case, but we will not be able to assist you further. Dollar amount does not even come into play here at all.
I too got banned for too many returns and my orders cancelled. I am more aware of how I spend my money. All efforts to explain, or get an explanation have been rejected. I should have bought this item at Newegg. We get them and send the one that does not fit right away. But that is removed if its made after 3 months or 6 months. The only other option was to give me a refund to an Amazon gift card.
Please note that this is an automated response to your message. I no longer have the ability to stroll through stores, browsing the shelves for what I need or to be inspired by what I see there. I told them I wanted a full refund for shipping cost and a phone call when it leaves the depot, which is 1 hour 45 minutes from my house. This just drives the price up for all the honest customers. I asked about the policy, and got a generic email.
But with the holiday season, he never gets back over here. It is long past due for Amazon to crack down. We do have the right to shop elsewhere. I simply said I should be careful meaning to buy less from Amazon and shop around more so it will be less like I need to return to Amazon, and buy less overall. In practice, Amazon enforces a 30 day return policy on all marketplace sellers.